eBay is trying to remove complexities and costs from the process of shipping U.S. exports on its platform.
The e-commerce giant now offers a service called eBay International Shipping (eIS), which is intended to open up global access to eBay’s U.S. inventory. eIS is designed to reduce fees, handle customs and compliance, and manage tracking and returns, at no extra cost to U.S. sellers. Dangerous Goods Air Freight
In 2022, eBay says cross-border trade drove roughly one-fifth of its gross merchandise value (GMV), despite less than half of its inventory in its three largest markets (including the U.S.) being eligible for export.
Since officially launching eIS in fall 2022, the company says more than 1.5 million U.S. sellers have migrated to the service with an overall customer satisfaction rating of 80%.
All eligible sellers will be automatically enrolled in eIS by summer 2023, with a voluntary opt-out option. For participating U.S. sellers., eligible listings will default to eBay International Shipping. If a seller’s current listings use other international shipping options, they may need to manually update them.
“eBay is passionate about giving people the resources they need to connect with the things they love — no matter what country or category,” said Adam Ireland, VP and GM, eBay U.S. “With eBay International Shipping, we’re making global connections even more accessible, affordable, and profitable, significantly increasing the volume of items available to shoppers in 200-plus countries, and making it even easier for our sellers to tap a universe of new business opportunities.”
eIS is slated to succeed eBay’s two legacy international shipping platforms — Global Shipping Program (GSP) and eBay International Standard Delivery (eISD) — by July 1, 2023.
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Port-To-Port Founded in 1995 in San Jose, Calif., eBay Inc. enabled over $87 billion of gross merchandise volume in 2021.